I will admit at the time I'm writing this I haven't yet received my rug, but even if it is in perfect condition, I would still only give this company 1 star. I have a 9x12 wool and silk rug from Restoration Hardware that my new dog used…
One day I looked down and realized the rug was filthy and I wanted it cleaned, soon, realizing what had been ground into it,. I called these guys and the customer service agent called me back and promised expedited handling. The guy…
Thank you - you did a great job. I appreciate your promptness and courteousness, and my carpets never looked better. I will definitely call you again.
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