White Plains Honda - (914) 428-0880

The dealer told me that they had the exact car I wanted. It was available. Silly me. I thought that meant they had the car. In fact, they didn't, but I had to go all the way there to find out. They say that 'in the lot' means they actually have the car, 'available' just means they COULD get it. Gosh, oops. There I was ready to buy.

First and for most the cars are great, the sales man on the other hand is another story. All they are doing is taking advantage all customers they are the ones who make up there own prices they care nothing about the customer what so ever. There is one person there a Mexican who will over some else deal and take the commission all for him self he is greedy. I have met the manger he is slick the way he talks and sits behind the desk with his car pricing sheet. And the staff there are greedy for money they at some one and say “there goes another sucker” as I heard when I was there. Plus your trade in value they totally rip you off. For example if your car is wroth 6,000 they will give you only half. I would never again go to White Plains Honda.

Just went to White Plains Honda today to buy a Honda Accord. It was obvious that agents were not aware of their own products and Honda advertised promotions. After finding a car that I liked I have offered my price (about 20% below their sticker) to start bargaining process. Reaction of the manager was something I did not expect. Instead of simply rejecting my offer and/or giving a counteroffer he challenged me of my credibility and said that I was not willing to pay their price probably because I "only had $2 on my bank account". I saw no point for further conversation and turned away. Bottom line: stay away and find some decent place with real customer service.